Yes, we are pleased to offer USPS First Class and Priority Mail Deliveries APO/FPO addresses.
We offer two free ways to get started with your Fresh Rituals quickly! Please allow 24 hours processing time after you place your order for us to prepare it for shipping. Standard USPS shipping is Free for all orders in U.S (Products are delivered in 5-7 business days) Rates for Shipping outside of U.S with USPS (United States Postal Service) are available at checkout. Expedited Shipping is available for a flat fee of $9.99 (Products are delivered in 2-3 business days)
We process orders within 1 business day. Should there be a delay for any reason, we will contact you.
Once picked up from our warehouse, USPS will deliver your package in 3 to 7 business days within the 48 states, depending on the distance. If Expedited Shipping is selected at checkout, You package will arrive in 2 business days after it's picked up from our warehouse
If you have made an error entering your shipping address or need to make a change, please contact us as soon as possible at firstname.lastname@example.org We will make every effort to ensure the correct delivery of your order.
Once an order has shipped, you will receive an email with tracking information in order to track your package. If you believe your package is missing we will start a trace with USPS and take the required follow-up steps. This process takes approximately 2-3 business days. We cannot replace packages until they have been confirmed missing.
If your package was damaged during shipment, save the box and merchandise and notify us immediately at email@example.com We will arrange for USPS to pick up and inspect the damaged package and the damaged items will be replaced.
We want you to love your Fresh Rituals purchase, so if you are not totally satisfied, please send an email to firstname.lastname@example.org within 30 days of your purchase, and we will provide a return authorization and mailing information. We will be happy to remit your account for the full amount of your purchase. If the product is unopened, we will exchange it for another Fresh Rituals product, refunding or charging the difference. Please note: Our warehouse does not accept returns. We cannot ensure that we will be able to properly locate and handle your return without the return authorization and the correct return address.
If you haven’t signed up for our emails – please do! We have an exciting for you on signup and we will let you know about latest launches, news and cool behind the scenes photos.
Promotion codes are limited to one code per order, and in some cases, promotions can only be redeemed once per person. Offers cannot be used in conjunction with other promotion codes. All promotion codes are available for a limited time and cannot be use once expired. Promotions are not redeemable for cash. Fresh Rituals reserves the right to change or rescind offers and promotion codes at any time. Please note that misuse of promotions and codes may result in order cancellation. If you are having an issue with a promo code, please be sure your order meets all qualifications for the promo code or that the code is still valid. If you are still having issues, please contact us at email@example.com
We currently accept Visa, Mastercard, Discover, American Express, Paypal and ApplePay. Unfortunately, we don’t offer split payments at this time.
Please log-in to your Fresh Rituals account to view your order history.
By creating an account on freshrituals.com you will be able to keep record of all your purchases, billing, and order tracking information. You can also store multiple shipping addresses to expedite the check-out process. If you choose to receive emails (which we highly suggest!), you will also be the first to know about new products, promotions and all things Fresh Rituals!
Click on the “Profile” link in the upper right-hand corner of any page and then select “Register” to create an account. Or, create an account during your initial check-out.
Please click on the “Forget Password?” link on the log-in screen for instructions on how to recover your account.
No, we do not test our products on animals.
While Fresh Rituals aims for its products to be as natural as possible, it is far more important that the ingredients in them be effective and safe for your body and skin. Plenty of natural ingredients are irritating, so we consistently formulate our products with soothing, low-hazard ingredients.
No. We do not use parabens.
No. We do not use Silicone, Sulphates or talc